Certified Data Centre Technician Professional (CDCTP®)

Course Overview

Learn how to increase the operational capability and productivity of the data centre to continually meet the demands of the business.

The Certified Data Centre Technician Professional (CDCTP®) program is aimed at the numerous technicians across the spectrum of mission critical data centre facilities. It provides a holistic understanding of the key environments and the dependencies and inter-dependencies they have upon one another.

The program is designed to address the need for a designation that allows individuals to demonstrate unrivalled levels of skill and knowledge and to assist them to become key operational assets in their organisation and data centre facility.

Ensuring zero downtime within a mission critical data centre environment involves having highly competent technicians who demonstrate unrivalled technical knowledge and skills. Those with CDCTP® certification are increasingly seen as a vital component to the smooth running of any data centre operation and this program gives learners the ability to identify, decipher, impact assess and remedy potential problems quickly, decisively and accurately.

This program explores the wide range of subjects relevant to the data centre technician including a detailed breakdown of the key operating environments (power, cooling, IT and supporting systems), the necessary operational policies, procedures and compliance based on legislation, standards (national & international) and codes of conduct, as well as detailed analysis of current measuring, monitoring and auditing techniques.

This is a content rich program where the technical content is continually updated to reflect developments covering installation, maintenance (routine and preventative planned) and decommissioning working practices. The CDCTP® also takes into account the requirements of the BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct.

The CDCTP® program is classroom based and led by one of CNet Training’s expert Instructors.

Target Audience

This program has been specifically designed for individuals wishing to aquire skills of the highest calibre in order to carry out their data centre related activities. CDCTP® certification is beneficial to technical personnel who are responsible for the day-to-day smooth operation of the mission critical facility.

Course Objectives

CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that a data centre facility is operated and maintained to the highest possible standards.

Course Content

Core Unit:

Data Centre Fundamentals

What is a data centre?

Understanding the basic design requirements

Availability and resilience measures and practices

Compliance

Codes & regulations

National and international standards

Industry guidelines and best practices

Certification and accreditation

The Physical Infrastructure

The Four Key Environments (Power, Cooling, IT Connectivity and Space)

Power

Power infrastructure (data centre electrical distribution)

Cooling

Cooling infrastructure and airflow management

Overview of different cooling system technologies

IT Connectivity

Active network

Equipment configuration

Servers, software and services

Storage infrastructure

Data centre networks

Distribution options

Physical Network

IT cabinets and frames

Cable containment

Data centre topologies

structured wiring

Fibre optical cabling

Space

Relationship between white and grey space environments

Physical security and access control

Working in the Data Centre

Safety Consideration

Risk assessment and method statements

Environmental health and safety

Personal protective equipment

Life safety systems (fire detection and suppression)

Task Preparation

Understanding the operation structure

Operational processes and procedures

Move, Adds and Changes (MACs)

Decommissioning

Operational measuring and monitoring

Asset Management

Management tools, administration

Change management

Data Centre Maintenance

The need for maintenance

Maintenance strategies

Preventative maintenance

Predictive maintenance

Reliability centred maintenance

Condition-based maintenance

Power maintenance

Cooling maintenance

IT connectivity maintenance

Professional Unit:

Advanced Power

Electrical safety

Power infrastructure systems (distribution path and components)

Back-up power infrastructures

Earthing and bonding

Measuring, monitoring and routine checks

Benchmarking and data centre metrics

Advanced Cooling

Understanding the need for cooling

Data centre cooling architectures and systems

Air cooling

Economiser modes

Liquid cooling

Chilled water plant

Cooling towers

Measuring, monitoring and routine checks

HVAC efficiency and Power Usage Effectiveness (PUE) relationship

There are a number of group and individual case studies throughout this program

Course Prerequisites

Experience of working within a data centre environment is essential. If you would like to discuss your experience or suitability for this program please contact us.

Test Certification

Official Certified Data Centre Technician Professional (CDCTP®) certification

Use of CDCTP post nominal title

 
Use of the CDCTP® logo

Certifications are a commitment to life-long learning and offer the perfect portal to ensure knowledge, skills and certification remain current and up-to-date. Each certification gained requires re-certifying every three years via an online learning management system.

Further Information

Learners are required to bring a webcam enabled laptop or suitable device with unrestricted wireless internet connectivity, the latest internet browser and suitable applications for reading/annotating PDFs and editing standard office documents.